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Booking an appointment ....

The Practice operates on a booked appointment basis and a variety of appointments are available in the morning and afternoon with both doctors and nurses.

 

Routine appointments can be made both by telephone and in person during the hours of 9.30am-12.30pm and 2.00pm-5.30pm

Monday to Friday.  Routine appointments can be made up to four weeks in advance, enabling us to offer you a time more suitable to your requirements.

 

Emergency appointments are also available for those in need of urgent treatment & these can be accessed both in person & via telephone from 8am daily.

Telephone consultations ....

From time to time you may need to consult with the doctor or nurse without the need to see them face to face, for this reason the Practice offers specific telephone appointments each day.

These appointments are very popular and are offered solely on a first come first served basis.

 

Patients are asked to contact the Practice at 9.30am & leave a preferred contact number on which to receive a return call.

Please note - when requesting a telephone call from the Practice, please ensure that you are available when the doctor or nurse returns your call.  Unfortunately we are unable to return any missed calls & you will be asked to follow the same procedure to make a call-back request on another day.

Home visits....

Patients or their carer are requested to contact the Practice before 10.30am on the day a visit is required.

Please give the Receptionist as much information as possible to allow the doctor to allocate priority for home visits in the most efficient way.

Please only request a home visit if absolutely necessary - remember that several patients can be seen at the surgery in the time it takes to do a home visit.  

New patient registration ....

The Practice welcomes applications for new patient registrations.

 

New patient registration packs are available by calling in person to the Practice.  These packs give full details on how to register and offer general information on the Practice itself.

Repeat prescriptions....

Repeat prescriptions are available by writing or calling at the Practice or by telephone using the automated repeat prescription line.  

 

Simply contact the Practice on the usual number and follow the simple instructions given.  

 

The repeat prescription line is open Monday - Friday 8.30am-12.15pm and 2.00pm-4.30pm.  

 

Prescriptions can also be ordered via email using the following address:

 

 

 

Please allow 48hrs before collection and make allowances for weekends and public holidays.

Weekend and night cover ....

Out of hours cover is provided by North & West Urgent Care who are available from 6.00pm Monday to Friday, at weekends and at holiday periods.

They can be contacted on (028) 90 744447.

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reception.z00093@gp.hscni.net

Test results ....

Test results are available by contacting the Practice by telephone between 9.30am-10.30am daily.

 

Unfortunately we are unable to provide results outside of these times.